Privacy policy

This policy covers CM Junk Removal Services LLC, our website, estimate requests, and owner SMS alerts. When you contact us, we use the information you choose to share to respond and discuss your estimate or service. Please do not send sensitive personal information by email.

Information, use and service providers

We collect the name, email, phone number, town, selected services, project details and optional photos you submit. We use these to review requests, contact you, arrange services and maintain job records. Authorized business personnel can review submissions. Hosting, private file storage and email providers process information needed to operate these services; notification emails may include a PDF summary and project photos. These providers do not receive permission from us to use your information for their own marketing.

Mobile information and SMS consent

We do not share, sell, or provide mobile phone numbers, mobile information, SMS opt-in data or messaging consent to third parties or affiliates for marketing or promotional purposes. Messaging providers and carriers may process the information necessary to deliver messages on our behalf, not for their own marketing.

Our owner-alert program is for the business owner who separately opts in to receive internal notifications about requests submitted directly to CM. It is not a customer marketing program, and submitting an estimate form does not enroll you in SMS. We do not buy or sell leads or use this program to promote other businesses.

For an enrolled owner, we retain the mobile number, affirmative consent record and messaging preferences to administer the program and honor opt-outs. Message frequency varies with website submissions. Message and data rates may apply. Reply STOP to opt out or HELP for help when the program is active, or contact us below. SMS activation is subject to carrier approval and completion of messaging setup. See our Terms & SMS conditions.

Retention and your choices

We keep submitted information as needed to handle requests, maintain business records and meet legal obligations. You may request access, correction or deletion using the contact details below; legal and recordkeeping requirements may limit deletion. We restrict access to project photos and submissions, but no online system can guarantee absolute security.

How we measure website use

Estimate forms collect the contact details, service selection, project notes and optional photos you choose to send. Project photos are stored privately and may be included in an email notification to CM for review; they are not automatically published in the website gallery. Uploads that are not attached to a submitted request expire after 24 hours. Do not include sensitive documents or images you do not have permission to share. Contact CM using the details below to ask about information you submitted.

We measure page visits, referral websites, campaign labels, device category, scroll depth, and phone-button clicks. A random identifier stored in your browser session links activity across pages. It is not your name, email address or phone number. We do not send form contents, full referring URLs, URL query strings or precise location to analytics.

Active time counts only while the page is visible and you have interacted within the last minute. It is an estimate, not a recording of your screen. A phone-button click does not tell us whether a call connected. Visits are browser sessions, not a count of identifiable people.

Our first-party tracking respects Do Not Track and Global Privacy Control signals. You can also turn it off in this browser below. Blocking analytics does not affect your ability to contact us. Admin pages are excluded from this tracking. Published hosting may provide separate traffic measurements under its own privacy settings.

First-party analytics is turned off in this browser.

Questions or data requests

Call 203-726-1273 or email cmjunkremovalservicesllc@gmail.com with questions about information you have shared with us.